FAQ

1. What is Pharmacist Botanicals?

Pharmacist Botanicals is a supplement brand founded by Zain, a clinical pharmacist. Our collection includes Restorative Sleep Complex for the evening and Stress Balance for the day ahead. Both are available individually or together as the 24-Hour Calm Routine.

2. Who selects your products?

Our founder Zain personally selected the products in our collection. His role is product selection, informed by his background as a clinical pharmacist. Meet the pharmacist behind the brand.

3. Where can I ask about product testing?

Email support@pharmacistbotanicals.com with the product name and any specific testing questions. For a product you already own, include the lot number from the bottle so your question can be tied to that product.

4. Where can I find manufacturing information?

Review the product label and the details on its product page. For manufacturing information not shown there, email support@pharmacistbotanicals.com with the product name.

5. Do your supplements contain fillers or artificial additives?

Other ingredients vary by product. Stress Balance uses a pullulan capsule. Restorative Sleep Complex contains a gelatin capsule and brown rice flour. Review the Supplement Facts image and complete ingredient list on each product page before purchasing.

6. Why haven’t supplements worked for me in the past?

People respond differently to dietary supplements. Ingredient form, amount, routine and individual circumstances can all matter. Our products do not guarantee a particular result or a specific time to notice a change. Review the label and ask your healthcare professional whether a product is suitable for you.

7. Are your supplements vegan?

Stress Balance uses a pullulan capsule. Restorative Sleep Complex uses gelatin and is not vegan. The 24-Hour Calm Routine includes Restorative Sleep Complex, so the bundle is not vegan. Please review each product’s complete ingredient list.

8. Can I take your supplements with other vitamins or medications?

Always consult your healthcare provider or pharmacist for personalized guidance. We do not provide individualized medical advice.

9. Do you ship internationally?

At this time, we ship within the United States only. Additional regions may be added in the future.

10. What is your return and refund policy?

We offer a 30-day first purchase guarantee. If you’re not satisfied with your first purchase, contact us within 30 days of delivery for a refund of the eligible item’s product price. Shipping charges are not refundable.
For safety and quality reasons, we do not accept returns of opened supplements. Unopened, sealed items may be returned within 30 days of delivery for a refund of the product price (return shipping is the customer’s responsibility unless the return is due to our error).

If your first purchase is the 24-Hour Calm Routine bundle, the guarantee covers one bottle of your choice, rather than both bottles. See the full refund policy for eligibility and return details.

11. What if my order is damaged, incorrect, or missing items?

Contact us at support@pharmacistbotanicals.com within 7 days of delivery (or within 7 days of the delivery scan date if marked delivered but not received). Please include your order number and clear photos of the product and shipping box/packaging (if applicable). Approved claims may be eligible for a replacement or refund at no additional cost.

12. Are your supplements FDA-approved?

The FDA does not approve dietary supplements for safety and effectiveness before they are marketed. Our products are dietary supplements and are not intended to diagnose, treat, cure or prevent disease. Read the FDA’s information about dietary supplements.

13. How long will it take to receive my order?

Orders are processed within 1–4 business days (Mon–Fri, excluding holidays). After your order ships, delivery typically takes 2–4 business days. Tracking is emailed when your order ships.

14. Where can I learn more about each product?

Visit the individual product pages for detailed information, including ingredients, capsule materials, serving sizes, directions, and product-specific FAQs.